Global Hospitality Expert Solutions hotel sales training. Global Hospitality Expert Solutions hotel task force. consulting company. management consultant.

CONSULTING SERVICES

SALES & CUSTOMER SERVICE TRAINING

​    CONSULTING SERVICES

We have a dedicated interest in your success. Our core sales and customer service fundamentals can be applied to all industries and is customized to suit the needs of your team. In addition to learning these solid core fundamentals and strategies, your teams sales and customer service etiquette will be elevated to build the most effective long term partnership with existing and potential clients.


Our one on one coaching provides solid support, strategies to become more successful, and accountability. 

TRAINING & DEVELOPMENT

Global Hospitality Expert Solutions Hotel Task Force

Our comprehensive sales and revenue solutions include consulting services, sales and customer service training, and business development to include remote sales support and task force. We are ready to provide you with the required support in these major areas  to increase revenues, improve customer satisfaction levels and get you the best possible return on your investment.

BUSINESS DEVELOPMENT

Our seasoned consultants will become an extension of your sales team and provide support remotely or on property to execute the following:  


  • Uncover your business needs and identify new business opportunities.
  • Develop strategies focused on giving your hotel the best opportunity to win over your competition.
  • Prospect and book business in the desired markets from various lead sources such as Readerboards.
  • Manage and respond to leads on 3rd Party Sites such as Cvent, Hotel Planner & Tour Connections.

NEW HOTEL OPENINGS


Adding a new hotel to your portfolio is an exciting time! We have experienced this first hand so we share your enthusiasm. We also know it can be overwhelming with so many tasks including PIPs to accomplish to get the hotel up and running. Building a strong momentum so your hotel can open at the highest level of occupancy is of critical importance. There is typically a window between ongoing construction and hiring your full Sales Team. Our expert team is ready to help you fill that gap. We will provide support in:


  • Developing a Business Plan, the hotel’s sales and marketing budget and SMART plan.
  • Managing the pre-opening sales process with advance sales that will set your property up for a successful opening.
  • Establish sales team deployment and implement strategies and guidelines for building a successful team.


HOTEL CONVERSIONS AND TURNOVERS


This can be a tumultuous with high turnover in your higher level management positions including Sales. It  can be costly to the relationship with the external and internal client which leads to lost revenue. We are here to help make this a smoother transition by continuing the momentum of securing business and most importantly maintaining the Hotel’s strong relationship with existing clients. We provide task force assistance in the following sales positions:


  • Director of Sales & Marketing
  • Director of Sales
  • Director of Catering
  • Senior Sales Manager
  • Sales Manager
  • Catering Sales Manager
  • Convention Services Manager