Our consulting company provides comprehensive sales, revenue and training solutions for the hospitality and tourism industry, focused on driving the desired revenue results and customer satisfaction levels.
As former hotel sales leaders we have have worked for the major hotel brands, in full and select service hotels, in various cities with numerous years of experience in the group sales, catering, convention services and business travel sales markets. Our property level experience allows us to form authentic relationships with our clients and therefore build a stronger partnership.
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Jacquel’s experience in the hospitality industry spans over 25 years. She has worked for Tourism Action Plan / The Jamaica Tourist Board in Jamaica and worked her way up in the hotel industry in the USA from a Front Desk Agent to a Director of Sales & Marketing position. She has worked for major brands such as Hilton, Starwood and Wyndham and in markets such as New Jersey, New York and Atlanta.
Hospitality has always been in Jacquel’s blood. She was born in Jamaica in the rural community of Higgins Land. She graduated from Westwood High School and then attended the Browns Town Local Community College where she was awarded a full academic C.A.S.S scholarship to the University of Maine in Orono ME. She studied Hotel & Restaurant Management & Tourism and this opportunity changed the course of her life.
In 2016, Jacquel started Global Hospitality in order to have more flexibility to grow her newly founded non-profit. Her goal is to build a company with integrity providing sales and training solutions for the hospitality and tourism industry. She recognized the need for consultation services focused on driving business results and elevating customer service levels.
Jacquel's non-profit, The Jamaica Project USA, is on a mission to transform rural communities and schools in Jamaica. She also wanted to bring this culture of giving back to her company. GHES is focused on giving back to students in her home country Jamaica and also in the USA by providing them with educational resources, facilitating more contact with our hotel leaders and increasing internship opportunities. Jacquel is also on the Advisory Board for the Atlanta based non-profit Caring For Others, the second largest disaster relief organization in Georgia with goods distributed to impoverished countries all over the world.
For more information about The Jamaica Project USA visit www.thejamaicaprojectusa.org les training. Global Hospitality Expert l task force. management co